Welcome to www.hotluxeg.shop (the "Site"), an e-commerce platform specializing in women's fashion apparel, footwear, and accessories, including but not limited to wrap dresses, sandals, jewelry, handbags, and seasonal wardrobe essentials. By accessing or using our Site, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.
To place orders, you may need to create an account. You are responsible for:
We reserve the right to suspend accounts violating these Terms or engaging in fraudulent behavior.
We strive for accurate product descriptions and imagery, but minor variations in color, texture, or design may occur due to screen settings or handmade craftsmanship (particularly for jewelry and accessories). All orders are subject to inventory availability. We reserve the right to cancel orders for out-of-stock items or pricing errors.
Payment: We accept major credit cards and PayPal. Transactions are processed through secure gateways; we do not store full payment details.
Shipping: Delivery times vary by destination. Customs duties are the buyer's responsibility for international orders.
Returns: Unused, unworn items in original packaging may be returned within 30 days of delivery for store credit or exchange. Final sale items (e.g., clearance) are non-returnable.
All Site content (logos, product designs, descriptions) is owned by HOTLUXEG or licensors. Unauthorized use, reproduction, or distribution of any materials is prohibited. Jewelry designs and fashion patterns are protected under applicable intellectual property laws.
General Products: Apparel and accessories are designed for aesthetic purposes. We are not liable for wear-and-tear or improper use (e.g., exposing jewelry to harsh chemicals).
Footwear: Customers assume responsibility for selecting appropriate styles for intended use (e.g., heel height suitability).
Jewelry: May contain nickel or other alloys; we are not liable for allergic reactions. Keep away from children due to small parts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOTLUXEG SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE.
These Terms shall be governed by the laws of the jurisdiction where HOTLUXEG is registered. Any disputes shall first attempt resolution through good-faith negotiations. If unresolved, disputes may proceed to binding arbitration, with each party bearing its own costs.
For questions regarding these Terms, contact us at [email protected]. These Terms are effective upon publication and supersede all prior versions.